sap support - An Overview
sap support - An Overview
Blog Article
The new SAP Services and Support book points out SAP's offerings in a transparent, comprehensible way and addresses distinctions between the requirements of recent clients and professional end users.
From incident administration to self-company, our company desk modules are meant to keep the provider desk effective and your customer fulfillment stages large.
You have only to start out SAP Provider Connector in the event the community link will not be still in linked position.
Program a Manager permits you to e book a 15-moment contact by using a support supervisor on your own medium or substantial priority support situation that has a two hour guide time beneath the next situations:
How does one Plan a professional for VAR-d support companions as well as their close shoppers? As VAR-D support associates are mandated to offer 1st and 2nd line support, the usage of Timetable a professional channel has long been produced readily available, considering that Might 2021, for current conditions only.
“Applying Sunrise has enabled straightforward conversation between IT teams, along with other departments. Automation and agile Doing work is paramount to An website effective provider desk and Sunrise plays a important section in acquiring this.”
Ask for a remote service with your behalf, and confirm all prerequisites, to guarantee a productive assistance booking
Sunrise ITSM contains over thirty configurable modules. These is usually quickly adjusted and personalised to meet your prerequisites.
Sunrise ITSM delivers the controls and processes to ensure that operational matters are effectively managed.
We not simply mature along with you, we ensure we’re a driving force powering it. We celebrate your successes and consider your IT to the following degree with it.
Using the SAP for Me Mobile app, you can easily get more info interact with SAP from wherever and at whenever. You will have comprehensive transparency into your SAP product or service portfolio all in a single area.
When you are an on-premise client, make sure your distant relationship is open and supply specific, legitimate conversation details. See SAP Information Foundation Article 2633442 for specifics.
"The relationship we have with Dawn feels additional just like a partnership than a shopper and provider dynamic. They've usually taken our feedback into account and gone higher than and past to support us."
Ask for a remote services on your behalf, and ensure all conditions, to be sure a productive services scheduling